URL: /baas/corex/features/sct06-decision-support

---
title: "SCT06 - Decision Support System"
description: "Analytics and intelligence tools to support business decision-making"
---

# SCT06 - Decision Support System

Analytics and intelligence tools to support business decision-making with data visualization and predictive insights.

## Overview

This capability provides business intelligence dashboards, data visualization, and predictive analytics to help you make informed decisions about your financial services platform.

## Features

| Feature | Description |
|---------|-------------|
| **BI Dashboards** | Interactive business intelligence views |
| **Data Visualization** | Charts, graphs, and visual reports |
| **Predictive Analytics** | AI-powered forecasting |
| **Custom Reporting** | Build custom report templates |
| **Recommendations** | Decision recommendation engine |

## Dashboard Categories

| Dashboard | Metrics |
|-----------|---------|
| **Executive** | Revenue, growth, key KPIs |
| **Operations** | Transaction volumes, success rates |
| **Customer** | Acquisition, retention, engagement |
| **Risk** | Fraud, compliance, exposure |
| **Financial** | P&L, cash flow, projections |

## Configuration Options

| Level | Features | Analytics |
|-------|----------|-----------|
| **Basic** | Standard reports | Historical data |
| **Standard** | Interactive dashboards, custom reports | Trend analysis |
| **Advanced** | AI-powered insights | Predictive analytics |

## Analytics Capabilities

### Descriptive Analytics
- Transaction summaries
- Customer demographics
- Revenue breakdowns
- Operational metrics

### Diagnostic Analytics
- Trend identification
- Anomaly detection
- Root cause analysis
- Performance comparisons

### Predictive Analytics (Advanced)
- Revenue forecasting
- Churn prediction
- Fraud probability
- Demand forecasting

### Prescriptive Analytics (Advanced)
- Action recommendations
- Optimization suggestions
- Risk mitigation strategies

## Report Types

```mermaid
flowchart LR
    A[Data Sources] --> B[Report Engine]
    B --> C[Standard Reports]
    B --> D[Custom Reports]
    B --> E[Scheduled Reports]
    B --> F[Ad-hoc Queries]
    
    C --> G[Dashboard]
    D --> G
    E --> H[Email Delivery]
    F --> G
```

## Integration with Other Capabilities

| Capability | Integration |
|------------|-------------|
| **SCT01/02 - Channels** | Analytics dashboard access |
| **SCT05 - Subscriptions** | Subscription analytics |
| **SCT11 - Compliance** | Compliance reporting |
| **All Capabilities** | Cross-capability insights |

## Subscription Tier Availability

| Tier | Configuration Level |
|------|---------------------|
| Starter | Basic |
| Professional | Standard |
| Enterprise | Advanced |
| Custom | Configurable |