Individual Customer (B2C) Flow

Complete end-to-end guide for onboarding individual (B2C) customers - from registration through to active payment operations.

Flow Overview

The Individual Customer flow encompasses the complete customer journey from initial registration through to active wallet operations and payments. This is a LINEAR FLOW with strict prerequisites at each stage.

Timeline

Key Characteristics

The 7 Phases

Critical Prerequisites

For Registration

• Valid email address
• Strong password (min 8 chars, mixed case, numbers, special chars)
• Tenant access credentials

For Verification

• Customer record created
• Valid session token

For Activation